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Terms & Conditions

Last updated: 24 October 2026

These Terms & Conditions (“Terms”) govern access to and use of the MBRIVAL competitor price intelligence platform and related website (collectively, the “Service”). By creating an account or using the Service, you agree to these Terms. The Service is provided by Sliko Store Kft. (registered office: Kalap utca 8. 2/8., 1037 Budapest, Hungary; tax number: 28792091-2-41).

1. The Service

MBRIVAL helps retailers monitor competitor prices from Google Shopping, classify price position, and export insights, and generates product image and video creatives from the retailer's product data. Features may include dashboards, scheduled data collection, Google Sheets integration, publishing creatives as ads through Meta, and workspace-based multi-tenant access. We may update, improve, or discontinue features at any time.

2. Eligibility and accounts

  • You must be authorised to act on behalf of your organisation and provide accurate registration information.
  • You are responsible for safeguarding login credentials and all activity under your account.
  • Admin accounts may manage workspaces and users; client accounts are limited to their assigned workspace.
  • We may suspend or terminate accounts that violate these Terms or pose a security risk.

3. Customer data

You retain ownership of product catalog data, configuration, and other content you submit (“Customer Data”). You grant us a limited licence to host, process, and display Customer Data solely to provide the Service. You represent that you have all rights necessary to submit Customer Data and that its use through the Service complies with applicable law.

4. Acceptable use

You agree not to:

  • Use the Service for unlawful, deceptive, or harmful purposes;
  • Attempt to access another workspace, bypass authentication, or probe the Service for vulnerabilities;
  • Reverse engineer, scrape, or resell the Service except as expressly permitted;
  • Overload or interfere with infrastructure (including automated requests beyond reasonable use);
  • Upload malware or infringing, confidential, or illegal content.

5. Third-party services and data sources

The Service relies on third-party APIs and public data sources (including Google services and public shopping data providers). We do not control third-party availability, pricing, accuracy, or terms. Outages or changes at third parties may affect results. You are responsible for complying with any third-party terms applicable to your use.

6. Meta advertising integration

  • Connecting a Meta account is optional. By connecting it, you authorise the Service to upload your product videos and to create, pause and resume ads in the ad account, campaign and Page you select, according to the settings you configure (including test mode, which keeps every ad paused).
  • You must have the right to manage the selected ad account and Page, and you remain responsible for your ads, their content, budgets and spend, and for complying with Meta's Terms, Advertising Standards and Commerce Policies.
  • The Service never deletes or archives anything in your Meta account; ads that should stop are paused. Ads you pause or change manually in Ads Manager are left as you set them.
  • You can disconnect at any time from the admin, or remove the app in your Facebook settings. How we handle the data is described in our Privacy Policy and data deletion instructions.

7. Fees

Access may be provided under a commercial agreement, trial, or internal arrangement. Unless otherwise agreed in writing, pricing, billing cycles, and payment terms are set out in your order form or proposal. Unpaid accounts may be suspended.

8. Intellectual property

We and our licensors own the Service, software, branding, documentation, and all related intellectual property except Customer Data. No rights are granted except as expressly stated in these Terms.

9. Confidentiality

Each party may receive non-public information from the other. You agree to treat our non-public product, security, and pricing information as confidential. We treat Customer Data as confidential and limit access to authorised personnel and subprocessors.

10. Availability and support

We aim for reliable operation but do not guarantee uninterrupted or error-free service. Maintenance, third-party failures, or force majeure may cause downtime. Support channels and response times depend on your agreement with us.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. COMPETITOR PRICES AND AI MATCH RESULTS ARE PROVIDED FOR INFORMATIONAL PURPOSES ONLY. WE DO NOT WARRANT THAT DATA IS COMPLETE, CURRENT, OR SUITABLE FOR A PARTICULAR PRICING DECISION. YOU REMAIN SOLELY RESPONSIBLE FOR YOUR PRICING, MARKETING, AND COMPLIANCE DECISIONS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUPPLIERS SHALL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE IN ANY TWELVE-MONTH PERIOD IS LIMITED TO THE FEES YOU PAID US FOR THE SERVICE IN THAT PERIOD (OR EUR 100 IF NO FEES WERE PAID), EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED BY LAW.

13. Indemnity

You will indemnify and hold us harmless from claims arising out of your Customer Data, your use of the Service in violation of these Terms, or your violation of applicable law or third-party rights.

14. Term and termination

These Terms apply while you use the Service. Either party may terminate access according to your agreement. Upon termination, your right to use the Service ends. We may retain or delete Customer Data as described in our Privacy Policy and your contract.

15. Governing law

These Terms are governed by the laws of Hungary, without regard to conflict-of-law rules. Courts in Budapest, Hungary shall have exclusive jurisdiction, unless mandatory consumer protection rules in your country require otherwise.

16. Changes

We may modify these Terms by posting an updated version on this page. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

17. Contact

Questions about these Terms: [email protected].